Strategy and Initiatives

From 6 to 11 year(s) of experience
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Job Description

Roles and Responsibilities

Suitable Role - Strategy and Initiatives (COO’s office)
Experience: 6 Years +
Education: MBA/Graduate/Post Graduate, B. Tech, BE + MBA
Location: Mumbai
Reporting into – COO

Role and Responsibility:
1. Supporting the creation of COO function strategies, market information, industry trends and business opportunities across functions.
2. Drive transformation agenda of the COO function
3. Designing KPI and activity mechanism for all the COO functions.
4. Using activity diagrams, use cases, scenarios, business analysis, flowcharts, document analysis, site visits, business process descriptions to Induce and manage requirements
5. Scanning the market from multiple sources and critically evaluating it, reconciling conflicts, disseminating high level information into details and distinguishing user requests from their true needs.
6. Driving and challenging the presumptions of business units on how will they successfully execute their plans.
7. Liaisoning between technology teams, support teams and business units
8. Serving as a channel between the internal-external stakeholders i.e. Banks/ Fintech and evaluating the projects to process ahead.
9. Communicating and collaborating proactively with external and internal customers to analyze information needs and requirements of the cross functional teams
10. Analyzing information from surveys and workshops, task analysis, and business process description
11. Reviewing the policies/ procedures across functions and streamlining
12. Establishing and running the governance mechanism across function to manage the weekly/ periodic meetings & reviews.
13. To support the delivery of annual objectives.
1. Collaborates
2. Cultivates Innovation
3. Customer Focus
4. Develops Talent
5. Drives Results
6. Ensures Accountability
7. Manages Ambiguity
8. Manages Conflict

1. Analytical Skills - advanced
2. Knowledge of Payments Domain
3. Product Design & Development
4. Stakeholder Management
5. Product Management Skills
6. Project Management Skills
7. Solutions & Engagement Management


PG:MBA/PGDM in Any Specialization

Company Profile

National Payments Corporation of India (NPCI)

National Payments Corporation of India (NPCI), an umbrella organisation for retail payments in India, is an initiative of Reserve Bank of India (RBI) and Indian Banks’ Association (IBA) and is authorised under the provisions of the Payment and Settlement Systems Act, 2007 for providing payment and settlement systems in India. Considering the utility nature of NPCI, it has been incorporated as a “Not for Profit” Company under the provisions of Section 25 of Companies Act 1956 (now Section 8 of Companies Act 2013), with an intention to provide best in class digital payment infrastructure by creation of efficient and innovative retail payment platforms.

NPCI has recently set up two wholly owned subsidiaries, namely, NPCI International Payments Limited (NIPL) and NPCI Bharat BillPay Limited (NBBL) with the objective of adoption of NPCI’s payment platforms globally, and to create a Unified Bill Payment Infrastructure within India, respectively.

NPCI is an Equal Opportunity Employer.

Company Info
View Contact Details+

Contact Company:National Payments Corporation of India (NPCI)



Not Disclosed by Recruiter



Role Category:




Employment Type:

Full Time, Permanent