Sr. Associate Enterprise Management Systems

From 3 to 4 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

JOB PROFILE

Profile -Sr. Associate Enterprise Management Systems
Qualification- BE/B Tech or MCA.
Experience- 3 to 4 years
Location- Chennai

Job Description
  • Manage the EMS solution.
  • Responsible for day-to-day system administration, including management EMS applications like BMC TrueSight Orchestration, Automation for Server & Network, Client Management & handle the infrastructure.
  • IT Infra Health Monitoring & Support - Process Implementation & Support, Onsite issue resolution.
  • Evaluate and implement EMS tool components in our environment within timelines.
  • Vendor coordination and management for all requirements and issues.Manage all escalations related to EMS, follow through on calls raised with OEM and ensure logical closure.
  • Manage the EMS solution.
  • Responsible for day-to-day system administration, including management EMS applications like BMC TrueSight Orchestration, Automation for Server & Network, Client Management & handle the infrastructure.
  • IT Infra Health Monitoring & Support - Process Implementation & Support, Onsite issue resolution.
  • Evaluate and implement EMS tool components in our environment within timelines.
  • Vendor coordination and management for all requirements and issues.
  • Manage all escalations related to EMS, follow through on calls raised with OEM and ensure logical closure.
  • Administer and maintain the EMS solution using BMC Products.
  • Coordination with other departments for cross functional support.
  • Support 24/7 NPCI Data Centre infrastructure with QC&BE EMS – Monitoring team in Command Centre.
  • Ensures that systems, processes and methodologies are maintained, followed to ensure effective monitoring, control and support of service delivery.
  • Periodically review the utilization reports and ensure that the servers require upgrade or refresh. Special emphasis new hardware upgrade for all CA servers.
  • Prepare weekly & monthly MIS.
  • ITIL Based Request, Change, Incident Managements implemented for all major functional teams in NPCI.
  • New Project setup and management, implementation, creating process flows with respect to Infrastructure and EMS.
  • Identifies opportunities to simplify IT Service operations through continuous improvement initiatives.
  • Supporting and Managing all the internal and external audit compliance.
  • Ensure Support for EMS Applications - DR Drill / BCP Activities.
  • Support Patch Automation centrally using EMS tools.
  • Ensure regular backup of EMS Application and restoration.
  • Plan and implement upgrades needed to maintain service levels.
  • Performs any other duties as may be required from time to time.
  • Team building and improvement in team performance.

Qualification & Skill Sets :
  1. BE/B Tech or MCA.
  2. 3 to 4 years’ appropriate experience supporting IT infrastructure and managing a similarly EMS solutions.
  3. Knowledge of scripting and automation exposure on enhancement of monitoring.
  4. Cloud computing and Linux skillsets are added advantage.
Personal potentiality :
  1. Excellent technical,written andcommunicationskill
  2. Teamworking
  3. Precision,reliability,dynamismandflexibility.




Education

UG:B.Tech/B.E. in Any Specialization

PG:MCA in Any Specialization

Company Profile

National Payments Corporation of India

National Payments Corporation of India (NPCI), an umbrella organisation for operating retail payments and settlement systems in India, is an initiative of Reserve Bank of India (RBI) and Indian Banks’ Association (IBA) under the provisions of the Payment and Settlement Systems Act, 2007, for creating a robust Payment & Settlement Infrastructure in India.

The Company is focused on bringing innovations in the retail payment systems through the use of technology for achieving greater efficiency in operations and widening the reach of payment systems.

NPCI, has products like RuPay- debit, credit and prepaid cards, UPI(Unified Payments Interface), BHIM(Bharat Interface Money), AEPS(Aadhaar Enabled Payment Services), CTS(Cheque Truncation System), IMPS(Immediate Payment Services), NFS(National Financial Switch), NACH(National Automated Clearing House),NETC , Bharat Bill Pay, *99#.

For more detailed information on the Vision, Mission, Objectives and Products & Services. You can log on to https://www.npci.org.in/
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Contact Company:National Payments Corporation of India

Website:http://career.npci.org.in

Salary:

Not Disclosed by Recruiter

Industry:

Banking

Functional Area:

Other

Role Category:

Other

Role:

Other

Employment Type:

Full Time, Permanent