Lead / Senior Associate NACH Operations

From 4 to 9 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

Profile: Lead / Senior Associate NACH Operations
Experience:4 to 15 years
Qualification: B’Tech / BE / M’Tech / MCA
Location: Chennai

Role & Responsibilities :

1. Gathering and prioritizing product requirements, requirement analysis, working with development teams to lead implementation using agile methodology
2. Conceptualization and implementation of new products
3. Collaborate and communicate product road map, project status and issues to relevant stakeholders
4. Develop clear visualizations of complicated business processes and ambiguous business requirements
5. Responsible for project management and end-to-end product delivery
6. Experience in KPI management and road map development.
7. Handling of high caliber team responsible for NACH product
8. Process re-engineering and implementation of Robotic Process Automation (Hyper automation)
9. Solution to government departments & other entities on collection and disbursement of funds.
10. Convening and handling steering committee meeting and workgroup meeting with stakeholders.
11. Define processes, ensure execution and ongoing governance.
12. Write operational policies
13. Experience on settlement, clearing and reconciliation
14. Implementation of strategic operational continuous improvement

Accountabilities :
  1. Team & Project management
  2. Products
  3. Requirements & On-boarding
Major Activities :

1. Define processes, ensure execution and ongoing governance.
2. Write operational policies
3. KPI management
4. End-to-end product delivery
5. Process re-engineering
6. Automation projects to eliminate manual dependency
7. Collaborate and communicate product road map, project status
8. Conceptualization and implementation of new products
9. Review of approach documents and sign off
10.Perform UAT with the agreed TAT
11. On-boarding of new banks to NACH / its related services

Functional Skills:

1.Knowledge on NACH & CTS clearing system.
2. Knowledge on other payments systems like UPI, IMPS, AePS will be added advantage 3. MS office
4. Communication skills

Product Life Cycle & Product Lead’s responsibility:
  1. Product Conceptualisation: Understand market, customer trends, opportunities, user and bank / ecosystem pain points, how to differentiate regulatory understanding.
  2. Product Design: Design Thinking, agile approach, customer experience
  3. Product Development: Design & document tech specification and test cases.
  4. Product Go Live: Identifying pilot study and ensure product success.
  5. Product Commercialisation:
  6. Drive users, value, volume, ecosystem
  7. Collaborate with Relationship Managers to drive the product objective
  8. Work with marketing team to drive B2B & B2B2C positioning & demand for the product. Product Management: Own P&L, Risk Management, Revenue, Cost, Market Interface and Compliance.


UG:B.Tech/B.E. in Any Specialization

PG:M.Tech in Any Specialization,MCA in Any Specialization

Company Profile


National Payments Corporation of India (NPCI), an umbrella organisation for retail payments in India, is an initiative of Reserve Bank of India (RBI) and Indian Banks’ Association (IBA) and is authorised under the provisions of the Payment and Settlement Systems Act, 2007 for providing payment and settlement systems in India. Considering the utility nature of NPCI, it has been incorporated as a “Not for Profit” Company under the provisions of Section 25 of Companies Act 1956 (now Section 8 of Companies Act 2013), with an intention to provide best in class digital payment infrastructure by creation of efficient and innovative retail payment platforms.

NPCI has recently set up two wholly owned subsidiaries, namely, NPCI International Payments Limited (NIPL) and NPCI Bharat BillPay Limited (NBBL) with the objective of adoption of NPCI’s payment platforms globally, and to create a Unified Bill Payment Infrastructure within India, respectively.

NPCI is an Equal Opportunity Employer.

Company Info
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Contact Company:NPCI



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Full Time, Permanent