Lead / Senior Associate NACH Operations

From 4 to 9 year(s) of experience
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Job Description

Roles and Responsibilities

Profile: Lead / Senior Associate NACH Operations
Experience:4 to 15 years
Qualification: B’Tech / BE / M’Tech / MCA
Location: Chennai

Role & Responsibilities :

1. Gathering and prioritizing product requirements, requirement analysis, working with development teams to lead implementation using agile methodology
2. Conceptualization and implementation of new products
3. Collaborate and communicate product road map, project status and issues to relevant stakeholders
4. Develop clear visualizations of complicated business processes and ambiguous business requirements
5. Responsible for project management and end-to-end product delivery
6. Experience in KPI management and road map development.
7. Handling of high caliber team responsible for NACH product
8. Process re-engineering and implementation of Robotic Process Automation (Hyper automation)
9. Solution to government departments & other entities on collection and disbursement of funds.
10. Convening and handling steering committee meeting and workgroup meeting with stakeholders.
11. Define processes, ensure execution and ongoing governance.
12. Write operational policies
13. Experience on settlement, clearing and reconciliation
14. Implementation of strategic operational continuous improvement

Accountabilities :
  1. Team & Project management
  2. Products
  3. Requirements & On-boarding
Major Activities :

1. Define processes, ensure execution and ongoing governance.
2. Write operational policies
3. KPI management
4. End-to-end product delivery
5. Process re-engineering
6. Automation projects to eliminate manual dependency
7. Collaborate and communicate product road map, project status
8. Conceptualization and implementation of new products
9. Review of approach documents and sign off
10.Perform UAT with the agreed TAT
11. On-boarding of new banks to NACH / its related services

Functional Skills:

1.Knowledge on NACH & CTS clearing system.
2. Knowledge on other payments systems like UPI, IMPS, AePS will be added advantage 3. MS office
4. Communication skills

Product Life Cycle & Product Lead’s responsibility:
  1. Product Conceptualisation: Understand market, customer trends, opportunities, user and bank / ecosystem pain points, how to differentiate regulatory understanding.
  2. Product Design: Design Thinking, agile approach, customer experience
  3. Product Development: Design & document tech specification and test cases.
  4. Product Go Live: Identifying pilot study and ensure product success.
  5. Product Commercialisation:
  6. Drive users, value, volume, ecosystem
  7. Collaborate with Relationship Managers to drive the product objective
  8. Work with marketing team to drive B2B & B2B2C positioning & demand for the product. Product Management: Own P&L, Risk Management, Revenue, Cost, Market Interface and Compliance.


UG:B.Tech/B.E. in Any Specialization

PG:MCA in Any Specialization,M.Tech in Any Specialization

Company Profile


National Payments Corporation of India (NPCI), an umbrella organisation for operating retail payments and settlement systems in India, is an initiative of Reserve Bank of India (RBI) and Indian Banks’ Association (IBA) under the provisions of the Payment and Settlement Systems Act, 2007, for creating a robust Payment & Settlement Infrastructure in India.

The Company is focused on bringing innovations in the retail payment systems through the use of technology for achieving greater efficiency in operations and widening the reach of payment systems.

NPCI, has products like RuPay- debit, credit and prepaid cards, UPI(Unified Payments Interface), BHIM(Bharat Interface Money), AEPS(Aadhaar Enabled Payment Services), CTS(Cheque Truncation System), IMPS(Immediate Payment Services), NFS(National Financial Switch), NACH(National Automated Clearing House),NETC , Bharat Bill Pay, *99#.

For more detailed information on the Vision, Mission, Objectives and Products & Services. You can log on to https://www.npci.org.in/
Company Info
View Contact Details+

Contact Company:NPCI



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Employment Type:

Full Time, Permanent