Incharge BBPS Operations

from 12 to 15 year(s) of Experience
Mumbai

Job Description

Profile : Incharge BBPS Operations
Experience : 12+ years
Qualification: Post-Graduation Degree/ Diploma in Management with specialization in Operations / Technology will be preferred.
Preferred Industry:Banking and Financial Services / Bill Payments / Cards
Location: Mumbai (Goregaon)

Job Role:


Functional Area: Banking Operations /Card Operations / Payment Gateway Operations / Payments, Clearing and Settlement Systems / Complaints Management / Dispute Management.


1. Must be conversant with Clearing and settlement processing, Risk Management, Dispute and Chargeback Management and Complaints management.

2. The role requires the candidate to co-ordinate with external stake holders as well as internal stake holders such as Technology, Business and Product functions for;

3. Ensuring service delivery within stipulated TATs.

4. Exception handling in case of any exigencies.

5. Prompting and Mitigating risks.

6. Driving improvements, automation of processes.

7. Execution of clearing and settlement activities.

8. Monitoring of complaints and disputes.

9. MIS and reporting both internal as well as member participants

10. On-boarding of participants. Pre on-boarding due diligence and Post on-boarding training etc.

11. Documentation and record maintenance.

12. Resolution of queries from external and internal stakeholders.

13. Ensuring friction free day to day operation.

14. The candidate must be team player , diligent , with good conversational and interpersonal skills, written communication skills and adept in MS Office applications.


Key Skills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.Tech/B.E. - Any Specialization, B.B.A / B.M.S - Management

PG:MBA/PGDM - Any Specialization

Company Profile

National Payments Corporation of India

National Payments Corporation of India is an umbrella institution for all the retail payments in the country. The core objective is to consolidate and integrate the multiple systems with varying service levels into nation-wide uniform and standard business process for all retail payment systems.

We have products like AEPS(Aadhaar Enabled Payment Services), CTS(Cheque Truncation System), IMPS(Immediate Payment Services), NFS(National Financial Switch), NACH(National Automated Clearing House), UPI(Unified Payments Interface),BHIM(Bharat Interface Money) *99#, RuPay Card.For more detailed information on the Vision, Mission, Objectives and Products & Services.


You can log on to https://www.npci.org.in/


View Contact Details+

Contact Company:National Payments Corporation of India

Salary:

Not Disclosed by Recruiter

Role Category:

Card Products

Role:

Cards-Operations Manager

Employment Type:

Full Time, Permanent