Associate – UPI support

from 2 to 4 year(s) of Experience
Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

Tittle :Associate - UPI support
Education :BE/ B-TECH/ MCA

Experience:1 to 3 Years

Job Purpose

Resource required for handling UPI, BHIM, USSD, URCS Online Production system for 24/7 and ensures systems are maintained at 99.99% uptime with Technical skills on Linux, shell, Database- SQL/PLSQL, Oracle, Basic Coding.

Accountabilitiesand Major Activities

1.Critical System Monitoring

Primary responsibility is during critical situation - troubleshoot and resolving errors

Any technical issue must act quickly to analyze available data and find the root cause

Carry out SOD & EOD checks and address /work on issue if any

Settlement Optimization. Ensure all data is pushed to settlement systems without any delay and resolve the issues if observed within the time line

2. Technical expertise & Attention to detail

To be mindful of details as task involves crucial and in-depth system monitoring.

To handle technical issues and work towards closure by putting the technical skills in hand.

Ensuring the availability during critical issues and support 24/7.

3. On-Boarding

To carry out end to end system configuration.

Ensure and carry out all production pre-checks and post checks done as per internal guidelines and process set.

4. Handling Production related activities & Queries

Handling all daily Production Queries and all internal production process tasks. Should carry out effective communication with banks and work with cross functional teams for coordination of production issues and work towards closure

5. DR DRILL/Patch related activities/Certificate Management

Carry out all Drills, patch related activities & Certificate related activities with proper coordination along with other stake holders and carry out end to end pre- checks and post checks.

6. Performance analysis

Need to proactively prepare MIS, Identify the issues and verify the performance of banks and suggest banks for the improvements based on data

Functional Skills

Hands on experience on Linux, Shell, SQL/PLSQL, Oracle ,Java, maintain data Reports, Read & Analyze application logs, Good communication Skills, Ability to diagnose technical issue, Ready to adapt to the new technologies .


UG:Any Graduate in Any Specialization

PG:Any Postgraduate in Any Specialization

Doctorate:Doctorate Not Required

Company Profile

National Payments Corporation of India

National Payments Corporation of India is an umbrella institution for all the retail payments in the country. The core objective is to consolidate and integrate the multiple systems with varying service levels into nation-wide uniform and standard business process for all retail payment systems.

We have products like AEPS(Aadhaar Enabled Payment Services), CTS(Cheque Truncation System), IMPS(Immediate Payment Services), NFS(National Financial Switch), NACH(National Automated Clearing House), UPI(Unified Payments Interface),BHIM(Bharat Interface Money) *99#, RuPay Card.For more detailed information on the Vision, Mission, Objectives and Products & Services.

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Company Info
View Contact Details+

Recruiter Name:Saniya pathan

Contact Company:National Payments Corporation of India



Not Disclosed by Recruiter

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Employment Type:

Full Time, Permanent