Head – Support Application

12 - 18 Years

Job Description

Manage the development & deployment of support applications for internal stakeholders across the Organization.
Handle the development and enhancements for support applications for internal customers e.g. ERP..
Coordinate with the vendor, monitor vendor performance & manage/escalate deviations to obtain the desired developments and changes as per targeted standards
Build inhouse coding capability to ensure technological self-sufficiency for the future
Build the functional testing of the enhancements / new support applications
Identify the need for upgrades, configurations or new systems
Provide rollout support of new and enhanced systems
Ensure training is provided to the Product technology maintenance team on new developed/enhanced technological systems; Provide L3 resolution for any system issues
Manage all external 3rd party vendors that are in support of Infrastructure and applications.
Perform day to day oversight, contract negotiation and execution, ensure vendors are meeting SLA and reporting requirements
Manages the IT Infrastructure and Application Support functions to implement consistent security safeguards and controls throughout the organization

Perks and Benefits 

Best in the Industry

Salary: Not Disclosed by Recruiter

Industry:Banking / Financial Services / Broking

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:Senior Management



Desired Candidate Profile

Please refer to the Job description above


UG:B.Tech/B.E. - Any Specialization

PG:MBA/PGDM - Any Specialization

Company Profile

National Payments Corporation of India

National Payments Corporation of India (NPCI) is the newly established company promoted by banks of India with an objective to build robust and state of the art national level retail electronic payment system infrastructure in the country
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Recruiter Name:HRD

Contact Company:National Payments Corporation of India