Head – ERP

12 - 20 Years

Job Description

Roles and responsibilities 


The Head, ERP Program is responsible for the successful delivery and organizational integration of NPCIs Enterprise Resource Planning (ERP) system solution. They will supervise integrated solution design, configuration and development tasks, related business processes and information management required for the design and roll out to be successful. He / She will be a key driver of change across the organization and will be accountable for supporting enterprise change management, communications and training.
NPCI is looking to implement high-performance ERP solution The position will work closely with the business and IT leadership teams serving as an expert resource, bringing forth opportunities to leverage the ERP solution to support the efficient running and growth of our organization.
This role reports to the Chief Technology Officer (CTO) of the NPCI, with day-to-day collaboration with the ERP Project Manager and other Core Team members. The position will also work closely with each of the functional Business Owners for the project.

Functional Skills
Ability to drive vendor for SLA, POC, Support Quality and delivery
Should be able to translate organization vision into a project vision, able to modify / customize the processes according to the project needs
Should be able to prepare the Statement of Work including the responsibilities of all stakeholders and timelines of deliverables, Manage resources, delivery, project delivery and planning
Ability to work effectively to tight deadlines regardless of possible setbacks
Should be able to assess areas of automation and development
Good knowledge to review and customise various tools as per requirement
Knowledge of networking protocols, https, http, TCP, Good knowledge of Databases

Principal Accountabilities:
ERP System and Business Integration Owner - Gathering business requirements related to different ERP modules using various techniques. Drive a coordinated approach to ERP-related business process changes, Process re-engineering and technical system integration. Coordinate with business functional leads, project managers.
Serve as NPCIs ERP Solution Architect - Understand business drivers and business capabilities (current and future state), and determine corresponding ERP solution architecture design and change requirements, provide subject matter expertise. Must have extensive knowledge of application development lifecycle. Liaise with IS and network teams to get the security and network related sign offs.
Responsible and Oversee Technical Configuration Work - To drive creation/review of HLD of the service corresponding to the business requirement, including the system architecture and database design in close coordination with DBA and infrastructure teams
Oversee ERP Deployment Planning and Rollout - Work with the Core Team, IT, Business Leadership and implementation partners to create a comprehensive ERP deployment and rollout strategy and plan. Develops processes and oversees the installation for upgrades and patches, oversee if Customizations as envisaged as part of BRD are made available.
ERP Project Management - Ensure ERP project manager is effectively conducting day-to-day ERP project management. Model Project Management discipline in all in aspects of ERP program design, development, implementation, and support. Work with PM to Forecast, analyse and rollout the ERP program and control ERP Budget
ERP Change Management Oversight - Ensure change management is being effectively planned and managed and that stakeholder engagement, communication, and all levels of required training is being effectively executed. Drive testing of these custom flow

Required Candidate profile

15+ years of experience relevant to ERP systems implementation, operations and application development domain, with clear demonstration of progressive achievement and growth in ERP program management experience.
Previous management consulting experience delivering increasingly complex ERP systems implementations preferred.
Three to five years of leadership responsibility managing midsize to large teams and influencing senior-level management and key stakeholders.

Perks and Benefits 

As per industry

Salary: Not Disclosed by Recruiter

Industry:Banking / Financial Services / Broking

Functional Area:IT Software - ERP, CRM

Role Category:Programming & Design

Role:Project Lead


Desired Candidate Profile

Please refer to the Job description above


UG:B.Tech/B.E. - Any Specialization, B.Sc - Any Specialization

Company Profile

National Payments Corporation of India

National Payments Corporation of India (NPCI) is the newly established company promoted by banks of India with an objective to build robust and state of the art national level retail electronic payment system infrastructure in the country
View Contact Details+

Recruiter Name:HRD

Contact Company:National Payments Corporation of India