Associate – Online Operations

2 - 4 Years
Mumbai

Job Description

Job Description
Profile : Associate - Online Operations
Education : BCA ,BBA/BMS , BE, Btech, MBA , MCA. Mtech
Experience :2 to 4 years 

JOB PURPOSE

To facilitate in the day to day activities of RuPay product. Resolve bank queries regarding their disputes, settlement and specifications.
End to End functional knowledge on Credit card and Debit card workflows.
Handle card insurance related queries and ensure that no escalations are received from the customer or any bank.
Performing bank certification verification within required TAT.
Reverting to the contact NPCI customer e-mails.
Preparing daily, weekly and monthly reports and take full ownership of the prepared reports.

Major Activities

Providing assistance to banks with the BCS-RUPAY portal and other RuPay related issues like dispute management and reconciliation.
Managing RuPay insurance follow- ups and customer and bank escalations.
Acquiring business monthly report preparation, tending to Contact NPCI mails.
Certification validation of bank files.

Be able to perform end to end tasks of Rupay operations and Rupay Insurance.


Salary: Not Disclosed by Recruiter

Industry:Banking / Financial Services / Broking

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.B.A / B.M.S - Management, B.Sc - Any Specialization

PG:MBA/PGDM - Any Specialization, MCA - Computers, M.Tech - Any Specialization, MS/M.Sc(Science) - Any Specialization

Company Profile

National Payments Corporation of India

National Payments Corporation of India (NPCI) is the newly established company promoted by banks of India with an objective to build robust and state of the art national level retail electronic payment system infrastructure in the country
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Recruiter Name:HRD

Contact Company:National Payments Corporation of India